Returns & Exchanges

Huma Blanco gladly accepts returns of unworn, undamaged and unaltered merchandise. Exchanges and returns for store credit are free. If you choose to return for a refund to your original payment method, a shipping fee of $6.95 will be deducted from your refund.

Items marked as Final Sale may not be returned or exchanged. We know that buying Final Sale items can be complicated, so if you have any questions about the style or fit, please reach out to us before placing your order.

If you need to return an item, you may initiate your return here or email support@humablanco.com.

In order to receive a full refund, your order must be returned as new and in its original packaging. We cannot accept returned items that have been worn (yep, we check the soles and heels carefully).

Also, please do not use the shoe box as a shipping box for your return, and if you do, a $10 restocking fee will be held from your refund or store credit.

Please allow up to 4 business days from the date we receive your return to complete your refund or exchange, and then up to 10 business days for your bank to post the refund to your account. Your refund can only be credited back to the original form of payment.

Please only send domestic returns using our pre-paid return labels so that we can track your return. We cannot refund a lost return that was sent using a method other than our return labels.

International orders may only be returned for refund or store credit, and customers are responsible for shipping and handling charges for all international returns. Original shipping charges are not eligible for refund.